Investigation in to the CBS.log points to wcp.dllĮstate is a mixture of Dell and HP devices have seen the error on both. To do this, type the following commands: Net start wuauserv Net start cryptSvc Net start bits Net start msiserver Restart your computer and try to install Windows Update. To do this, type the following commands: Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old Ren C:\Windows\System32\catroot2 Catroot2.old Restart BITS, Cryptographic, MSI Installer and Windows Update Services. To do this, type the following commands: Net stop wuauserv Net stop cryptSvc Net stop bits Net stop msiserver Rename SoftwareDistribution and Catroot2 folder. (As per )Īdditionally I have tried Resetting Windows Update Components using the following steps: Run Command Prompt as Administrator Stop BITS, Cryptographic, MSI Installer and Windows Update Services. I reached out to MS and was advised to run sfc /scannow and various dism commands, without result. Suffice to say I do not believe that is an issue with the download. Update downloaded from DP Update downloaded from MS CDN Update downloaded from MS Catalogue and deployed as a package Update downloaded from MS Catalogue and deployed as an application. The following troubleshooting steps have been completed: On some devices the CU will install after a few attempts, but no troubleshooting steps had been applied.Īdditionally if there is another update (for example the DotNET) install along with the CU it also fails to install with the same error, however running the other update separately it will install successfully. This is only impacting devices connecting via the VPN. For the past year we have been seeing the Cumulative Update failing to install with error 0x800f0922.Ĭurrently running 1909 but the same error was occurring under 1809
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